By booking, attending, or participating in any class, session, or workshop, or by purchasing any class pass, package, or membership offered by ReformHER Limited (the 'Studio'), whether at the Studio or elsewhere, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, including the liability waiver set out below.
The Studio reserves the right to amend these Terms and Conditions from time to time. Any such amendments shall take effect upon publication on the Studio’s website.
1. BOOKINGS AND PAYMENTS
1.1 All classes must be booked and paid for in advance via the Studio’s online booking system or an authorised payment link.
1.2 If payment is not completed within the required timeframe, the Studio reserves the right to release the booking.
1.3 The Studio reserves the right to suspend or restrict booking privileges where a client repeatedly fails to complete payment.
1.4 All purchases are personal to the client and are non-transferable.
1.5 The Studio reserves the right to cancel, reschedule, or substitute classes, instructors, or venues where reasonably necessary. Where practicable, advance notice will be given.
2. CANCELLATIONS AND NO-SHOWS
2.1 Bookings may be cancelled up to 24 hours prior to the scheduled class time for a credit.
2.2 Cancellations made within 24 hours of the scheduled class time will be charged in full.
2.3 Failure to attend a booked class (a no-show) will result in the session being forfeited and no refund or credit will be provided.
3. CLASS PACKS AND MEMBERSHIPS
3.1 Class credits and memberships are valid only for the period specified at the time of purchase.
3.2 Expired credits will not be extended except at the sole discretion of the Studio.
3.3 All class packs, memberships, and packages are non-refundable and non-transferable.
3.4 The Studio reserves the right to amend pricing, class schedules, and membership structures at any time.
4. STUDIO RULES AND CONDUCT
4.1 Clients are expected to arrive on time for classes. The Studio reserves the right to refuse entry to late arrivals where entry would disrupt the class or pose a safety risk. If it your first time attending the Studio, you must arrive a minimum of five minutes early to be taken through a safety briefing. If you have arrived and a class has started and have thereby missed the briefing, you will not be permitted to attend the class and no refund will be issued.
4.2 Clients agree to follow all instructions given by instructors and to use equipment only as directed.
4.3 Clients must conduct themselves in a manner that does not endanger themselves or others. The Studio reserves the right to refuse participation or require a client to leave where behaviour is considered unsafe or disruptive.
4.4 Clients agree to remain attentive during classes and to avoid behaviour, including unnecessary conversation, which may interfere with their ability or that of others to hear and follow instructions safely.
5. HEALTH AND SAFETY
5.1 By attending any class, you confirm that you are physically fit and able to participate in exercise of this nature.
5.2 You are responsible for informing the instructor, prior to the class, of any injury, medical condition, or other circumstance which may affect your ability to participate safely.
5.3 You acknowledge that the Studio is entitled to rely on the information you provide and is not responsible for any injury arising from your failure to disclose relevant information.
5.4 You agree not to participate in any class where you are unwell, injured, or otherwise unfit to do so.
6. LIABILITY WAIVER
6.1 Participation in physical exercise involves inherent risks, including the risk of injury and in rare cases, death.
6.2 To the fullest extent permitted by law, the Studio shall not be liable for any loss, damage, or injury arising out of or in connection with: (a) participation in any class or activity; (b) use of the Studio’s equipment or facilities; or (c) presence at the Studio or any off-site location.
6.3 Nothing in these Terms shall exclude or limit liability for death or personal injury resulting from negligence, or any other liability which cannot lawfully be excluded.
6.4 Subject to the above, any liability of the Studio shall be limited to a reasonable amount in the circumstances, having regard to the fees paid and the availability of insurance.
7. PERSONAL BELONGINGS
Clients bring personal belongings to the Studio at their own risk. The Studio accepts no responsibility for loss, theft, or damage to personal property.
8. PHOTOGRAPHY AND MEDIA
The Studio may take photographs or video recordings for promotional purposes. By attending, you consent to such use.
If you do not wish to be included, you must notify the Studio in writing.
9. COMMUNICATIONS
By signing up to a class, providing your contact details, or emailing the Studio email account of [email protected], you agree that the Studio may contact you in relation to your bookings and services, or promotional material.
The Studio may contact you via social media platforms where it is reasonably necessary in connection with your bookings or attendance (for example, where other contact methods are unavailable), and where you have chosen to follow or engage with the Studio on such platform.
10. GENERAL
10.1 These Terms constitute the entire agreement between you and the Studio in relation to their subject matter.
10.2 If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
10.3 These Terms shall be governed by and construed in accordance with the laws of Jersey, Channel Islands, and the courts of Jersey shall have exclusive jurisdiction.